General Terms & Conditions

Business / Service Credit References

Account Payment Terms

Awards & Certified Agreements

Retrospective Award Increases

Overpayments / Duplicate Payments

Fees for Overdue Accounts

Shift Cancellation Fees

Fee Discounts

Preferred Payment Methods

Direct Engagement / Employment of “Referred Staff”

Occupational Health & Safety

Incident Reporting

Accidents on Duty

Complaints Procedures

Creating a "No-Go"

Staff Orientation / Emergency Procedures

In-service Training

Discrimination

Preferred Provider” arrangements - Priority Bookings

Worksite Descriptions / Information

Recruitment -Advertisement, Interview,  PCC Registration, Induction

Qualification, Work History and Probity (Criminal Records) Checks

Staff Availability and Preference Tracking  

Bookings, Timekeeping, Work Verification

Payroll Calculation, Payslips, Electronic Funds Transfer (EFT)

PAYE Taxation, Group Certificates

Leave Management (Contract Staff)  

Human Resource Data Collection and Storage

Workcover - Administration and Liaison with Workcover Authority  

Superannuation -Calculation and Remittance

Payroll Tax Management (Where applicable)

Goods and Services Tax (Where applicable)

Professional Indemnity Insurance

PCC Registration / Induction Process  

Provision of Specific Corporate Materials

Advice when Assigning Staff

Ongoing Education Programs

Routine & Unscheduled visits

Meetings with Senior and Line Managers

Worksite Inspection / Occupational Health & Safety review  

Practical and Clinical staff support  

Update of service philosophy / requirements

Reaffirmation of Service Agreements

Automatic Cost Centre Attachment  

Staff Bookings Summary & Analysis

Standard or Custom Activity Reports  

Hard Copy or Electronic Format Reports